Frequently Asked Questions

MISEN is a global company with offices in the United States (Texas), Canada (Edmonton), Vietnam (Hanoi), and Cambodia (Phnom Penh). Our Vietnam legal address is 4th Floor, Icon 4 Building, 243A La Thanh Street, Lang Thuong Ward, Dong Da, Hanoi, and our primary US Vietnam is at 4th Floor, Icon 4 Building, 243A La Thanh Street, Lang Thuong Ward, Dong Da, Hanoi.

We currently operate in 15+ countries across three major regions: North America (United States, Canada), Europe (UK, Germany, France, and more), and Asia-Pacific (Australia, Japan, and others). We're continuously expanding to new markets based on consumer demand and growth opportunities.

Yes! We're always looking for talented individuals to join our team. We have open positions across design, engineering, marketing, operations, and brand management. Visit our Careers page to see all current openings and apply.

Yes, we're a remote-first company! Many of our positions offer flexible remote work options. Some roles may require you to be based in specific locations or time zones. Each job posting specifies the location requirements.

We offer competitive compensation packages including: competitive salary with equity opportunities, flexible remote work, $500 annual learning budget, comprehensive health benefits, unlimited PTO, equipment budget for your home office setup, and regular team events. Benefits may vary by location.

Our typical hiring process takes 2-4 weeks and includes: initial application review (3-5 days), screening call with HR (30 min), technical/skill assessment or assignment, team interviews (2-3 rounds), and final offer. We strive to keep candidates informed throughout the process.

We're always open to exploring partnership opportunities including supplier partnerships, logistics collaborations, marketing agency partnerships, and technology integrations. Please contact us with "Partnership Opportunities" as the subject, and our team will review your proposal.

Yes, our individual brands work with influencers and content creators. Partnership opportunities are managed at the brand level. Please visit the specific brand's website to learn about their influencer programs and collaboration opportunities.

For investment inquiries, please contact us with "Investment Relations" as the subject. Our investor relations team will review your inquiry and respond with more information about current opportunities. Please include your investment background and area of interest.

MISEN is currently a privately held company. We do not have publicly traded stock at this time. For information about private investment opportunities, please contact our investor relations team.

MISEN owns and operates multiple D2C brands across various product categories including apparel, accessories, homewares, and lifestyle products. Each brand has its own unique identity and target market. Visit our Brands page to learn more about our portfolio.

All our brands sell directly to consumers through their own dedicated e-commerce websites. This direct-to-consumer model allows us to offer high-quality products at competitive prices while maintaining strong customer relationships. Visit each brand's website to shop.

Return policies vary by brand and product type. Generally, our brands offer 90-day return windows for unused items in original packaging. For specific return information, please visit the brand's website or contact their customer support team directly.